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Benefits of Our Social Listening Services
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Receive actionable insights from your social data
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Inform your marketing strategy with social data or asses the results of your social media marketing campaign
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Supplement your market research by adding more context to your qualitative data
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Gain a competitive advantage by studying your competitors
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Understand what your customers are thinking

Social Media Listening Services

We can help you make sense of your social data, whether you are already using a monitoring tool or need a social analytics agency to deliver insights into the key factors influencing your brand, industry or competitors. We will work as part of your team to provide support in optimising social listening within your company.
Social Media Reports
Receive regular or one-off metric reports and audits on any brand, topic or industry. We can quickly find data across any social media channel, forum, blog site or news media to deliver tangible insights and inform strategic activity of your business.
Social Media Analytics
Get a team of experienced data specialists that can turn social media monitoring into social listening with actionable insights for a smaller cost than an in-house hire. We can work with your monitoring system or use the platform from our official partner YouScan.
Consultancy
Use advice from our professionals to learn how to set up your monitoring system, research a specific topic or get the most out of your social data. We will assess your online presence and share our expertise on how you can achieve your goals.

What You Get From Social Listening

Reputation audit
Brand reputation audit can be an independent study or a supplement to offline analytics. Capabilities of modern tools for social listening turn social data into a powerful source of informationб as valuable as surveys and focus groups. With audits, you can collect honest feedback and opinions, which are not biased or limited by close-ended questions, to research the market before launching a new product or service, to see the reaction of your audience to marketing campaigns or rebranding, or to find out how your business is perceived online.


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Accurate monitoring
Using the most advanced features of monitoring tools like trend detection and visual insights we are able to get the full picture of your social media presence. We also make sure to manually check data from monitoring platforms to provide the most accurate results. Manual monitoring is essential for interpreting the information and putting it in context, when sentiment detection remains one of the weakest spots in automated brand listening.
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Deep analytics
Our social media analysis goes beyond basic metrics to answer questions that are important for your business. Who is your audience and what are their interests? Do you need to improve your customer service, and what are its main issues? How to choose the right brand voice in communication with your customers? How does your brand reputation compare to your competitors? What are the main trends in your industry? Our custom reports will suit the specifics of your business.
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By clicking any buttons or making a request on the website you grant your consent for processing of your personal data in accordance with Federal Law On personal data No. 152-FZ from 27.07.2006.
Not a public offer.